Shipping policy
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Processing may take longer during periods of high demand or due to product availability.
Shipping Destinations and Costs
We currently ship only to destinations available at checkout. Any applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.
Items from the same order may be shipped together or in separate packages depending on product availability and fulfillment arrangements. If items are shipped separately, you may receive more than one tracking number.
Estimated Delivery Time
After dispatch, delivery generally takes 6–12 business days. Delivery times are estimates and are not guaranteed.
Delays may occur because of customs processing, carrier disruptions, public holidays, severe weather, or other circumstances outside our reasonable control. If we become aware of a significant delay, we will attempt to notify you.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Tracking updates may not appear immediately after dispatch.
We work with third-party fulfillment partners to process and ship orders.
Customs Duties and Import Taxes
Unless collected at checkout, customs duties, import taxes, and other charges imposed by the destination country are the customer’s responsibility. These charges are determined by local authorities and are not controlled by Laisique.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at support@laisique.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped. Additional shipping charges may apply if a package is returned because an incorrect or incomplete address was provided.
Lost or Damaged Shipments
The risk of loss or damage remains with us until the order is delivered to the shipping address provided by you, except where applicable law provides otherwise.
If your order is lost in transit or arrives damaged, please contact us as soon as possible at support@laisique.com. Include your order number and, in the case of damage, clear photographs of the item and packaging so that we can investigate and provide an appropriate solution.
Contact Us
If you have any questions about shipping or delivery, contact us at support@laisique.com